Excitel — Pathetic services-for no connection complaint for 5 days

I am using Excitel services from last 3 years..

From Friday I.e., 3rd Feb 23 I am not getting internet and I raised a compliant in Excitel app.. And am calling to Customer care number again n again but am not getting any resolution..

Am seriously very disappointed with Excitel services..

Every time I call they say that they will escalate the case and I will be getting a call from supervisor. .

Till now I haven't got any call or update from anyone..

Very pathetic services in customer support..