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Excitel — Play box tv is not working as it's not compatible, please refund.

I continuously follow up with EXCITEL customer care and nodal officer email ID regarding the refund.

WI FI connection is working fine however Play box TV for TV channels is not working as it's not compatible. Please refund the extra amount back to my Bank account. Refund amount INR 1845.

Till now I tried to connect many times over calls and sending emails however there have been no responses.
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Excitel customer support has been notified about the posted complaint.
Mar 02, 2024
Updated by [email protected] Please help to refund ASAP. INR 1845.
Mar 10, 2024
Updated by [email protected] Didn't get any reply or refund
Mar 10, 2024
Updated by [email protected] Any update? please.
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