Excitel — poor services and false commitments

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

From past 3 months i am facing issues with excitel and they are not providing any resolution. Every time when i try to speak to higher authorities the executives and supervisors clearly refuses and disconnects and most of times they arrange a call back which i have not received till today.
There is no manager available at the call centre to handle problems, only one lady is available.
Even the email department also share system generated emails, they do not read customer concern.