Excitel — regarding refund

Address: New Delhi, Delhi, 110008

As per new connection, we are informed by company man about the plan of 2300/- with 1500/- for the device (Refundable) and 800/- for the data plan without any conditions. This plan includes all type of charges from cable cost to installation charges and no minimum or maximum month charge deduction.

Now, at the deactivation time they are refunding 500/- only for device and rest is deducted for none reason. Also, they are irresponsive on calls.
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On 17 august 2017 i made online payment using net banking of money 820.10 Rs for broadband recharge. amont was deducted from my bank account but on excitel website it showed that transaction failed ..i called customer support but they made false statements about refund time.they asked for screenshot of transactions as proof but didn't refunded yet

Poooor service
Too much service is useless I removed my own network in December 2021 and refund has not come yet give my refund soon...
6 months are complete but refund is Not received Never seen worse service than this

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    Excitel Phone
    +91 11 3344 7788
    Excitel Address
    48, Okhla Industrial Estate Phase III, Delhi, Delhi, India - 110020
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