[Resolved]  Excitel — Regarding refund policy

As per rule of refund policy
I have to submit my Excitel ONU Device and refund process initiated but last 12 days before suddenly company change refund policy and say refund will get after 90 days. And company does not informed me regarding this policy this is so good during refund of ONU Device refund policy for me is refunded within 30 days so please take action against this policy without inform me
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Sep 18, 2022
Complaint marked as Resolved 
Please refund my security deposit during 30 days refund policy because I have submit my device during this policy
Excitel customer support has been notified about the posted complaint.
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Have you received the security deposit?
[email protected]'s [Complaint's author] reply, Oct 26, 2022
No
[email protected]'s [Complaint's author] reply, Oct 26, 2022
Refund is not my problem my problem is why refund policy changes after device submit

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