Excitel — Service

Team,

This is in regards to service being provided by you guys on registered no. [protected]
I am facing this issue from long and agents do not transfer the call to supervisor
Right now I am not getting service from last 15 hours and there is no resolution for this

Local technician says we do not have electricity and that's the reason your service is hampered

The last call, lady stated 15 min and Ther service is still interuppted

Now Karan, please hear the call and give him feedback
He was frustrated and not helping at all
Everyone is saying 15 mins and due to technical issue we cannot transfer the call

Please take action against agents and local technician as I am doing night shift

I have had losses because of that

Thank You
Fadhusha Shamsuddin