Excitel — service complaint

Address:New Delhi, Delhi, 110059
Website:my.excitel.com/help

Dear sir,

I am using excitel broadbands wifi at my home, and from last 3 days internet is not working and i have complaint many times at excitel customer care which is[protected], they told me that our technician will visit at your palace and your issue will be resolved in 24 hours from last three days but none of their technician visited and i am still facing the same issue. My complaints are 805790, 808219, 800449, 806392. When i have installed their connection they guys told me we are the best in providing service. We will resolve your complaints in 24 hour but when times comes they are not giving serivce. This is really disgusting. Please help me they guys are not listening about my complaint.

Thanks & regards,
Shanu singh
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Jun 26, 2018
Updated by Shanusingh Shanusinghkunwar
They will charged me for whole month but who will be responsible for these three days when my internet is not working are they guys adjusting these three days in my billing cycle.
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