Excitel — Service provider is doing fraud and using abusing language

Viksun1411

from Kanpur, Uttar Pradesh

Sep 11, 2021

Address:

42/12 double puliya near Arya samaj mandir kanpur 208005

Hii,
My name is Vikrant Katiyar.I am an existing customer of excitel from last 6 months in double puliya vijaynagar kanpur, 208005.
My service provider was doing fraud with me as he had gave me connection with different name from last 6 months but I was not aware from this and when I get to know about this, I say that I want to surrender the connection.
But when I asked about the refundable amount and remaining plan amount than he abused me.And it's approx 2 months are over and he had not refund my amount .
Name of Service provider of my is Mr. Deepu Srivastava.
Kindly look into this issue.This is my humble request to you.

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Excitel customer support has been notified about the posted complaint.

Sep 11, 2021

Updated by Viksun1411 Hii,
My name is Vikrant Katiyar.I am an existing customer of excitel from last 6 months in double puliya vijaynagar kanpur, 208005.
My service provider was doing fraud with me as he had gave me connection with different name from last 6 months but I was not aware from this and when I get to know about this, I say that I want to surrender the connection.
But when I asked about the refundable amount and remaining plan amount than he abused me.And it's approx 2 months are over and he had not refund my amount .
Name of Service provider of my area is Mr. Deepu Srivastava.
Kindly look into this issue.This is my humble request to you.