Excitel — Speed and connectivity

It's been 1 month I'm using excitel broadband and from the day first I'm facing speed and connectivity issue, called customer support several times but no resolution yet. And the vendor near me is not a good person I called him after raising complaint to customer support but work not done on time. I'm working from home and due to this issue my salary deduct for every week. Please do something.
Mob:[protected]
Excitel Id# [protected]@11