Excitel — Wifi issue

Address:

madangir dda flats, new delhi

Hi,
I am jyoti, residence in madangir dda, new delhi. I have applied for 03 months plan for wifi connection (3 months unlimited) in 2000/- for plan +1500 for router +500 for installation charges. The wifi speed is very low and it not available now. But now wifi is not working and showing connectivity error. When i called the agent two times from my number but he does not pick my call, even not reply for the same. As i am not getting any response from your cc toll free no. I am doing wfh but now i am unable to do work due to your wifi error. This is ridiculous/very bad manners of providing services to a customer. It is hardly request you to cancel his registration number for providing connectivity of respective excitel. Please provide us respective/friendly wi-fi provider who does his work passionately & honestly for the goodwill of respective excitel.