Excitel — Worst service provider

Address:

Kalkere Main Road, Ramamurthy Nagar

I have taken prepaid 3 months for the 300Mbps plan with OTT subscription, as per the service provider/sales executive they mentioned its of plan with Hotstar subscription and for 3 months I paid but its been like a month still i have received the OTT details and called customer care multiple times almost like 30-40 times but still no update and the worst part is with the Helpdesk they are saying like they don't have that plan only.

Broadband is of 300Mbps for name sake only on paper but in reality its like 10-15Mbps speed and that too it will frequently gets disconnected.

No response from the service provider or the technician, even if i'm calling they are not picking up the calls.

Area is Bangalore -Ramamurthy Nagar.

caution - If any one wants to buy the service, my personal opinion don't even try to attempt it