[Resolved]  Ezeego One Travels & Tours — After booking travell pakage they have cancel and gave me other offer with amount enhanced

Address:400078
Website:www.ezeego1.com

I had booked travel package for ladakh above mentioned is my ref no, now i was told that due to weather condition they are cancelling my booking and by my request they are cancelling and refunding my advance. all above allegation are false, i have newer requested for refund and if weather condition is not appropriate why was booking done by u. ezeego are cheats .
ezeego1.com
Thank you for booking with ezeego1. Your booking summary is as mentioned below.
ezeego1 reference number : EZR[protected] Payment reference number : [protected]
Transaction ID : 2448#06174667 Date of Booking : 08/10/2016
Booking Summary
1 Holiday Booking
Passenger Details : Adult 1 : sajid dharme | Adult 2 : shagufta dharme | Child 1 : ayaan dharme
Booking Details Service Status : On Request
Memorable Ladakh - Standard Package 6 D / 5 N
Leh 1 N | Nubra Valley 1 N | Leh 1 N | Pangong 1 N | Leh 1 N

Travelers : 2 Adults 1 Child
From date : Wednesday, 26 Oct '16
To date : Monday, 31 Oct '16
No. of Nights : 5
Total Price Rs. 44487
Amount Paid Rs. 3000
Balance to be paid Rs. 41487
Total cost of all the items Rs. 44487
Note :
Services with request status will require 24 hours to confirm. Kindly bear with us. We will revert with the confirmation soon. For any reason if we cannot confirm the services which are on request we will refund the money towards the same.

We value your patronage. Do visit us again at www.ezeego1.com

You can also visit your My Account pages to view / print these documents.
Contact Us :
You may call our Toll Free[protected]All Networks) or +91 [protected] to speak to our Customer Service Team who are available 24 x 7 to service your travel needs all year round.

You can also email us at [protected]@ezeego1.com

For Emergency Assistance SMS SOS to 5757567

Thank you for selecting ezeego1 as your choice of travel website.

Warm Regards,
ezeego1 Customer Care
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May 11, 2017
Complaint marked as Resolved 
Ezeego One Travels & Tours customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
Ezeego One Travels & Tours Customer Care's response
Dear Mr. Sajid,

Greetings from ezeego1!

Please be informed that our concerned team got in touch with you and have assisted your issue.

We appreciate your co-operation.

Warm regards,

Team ezeego1.
Oct 19, 2016
Updated by sajid1964
ezeego team got in touch but they have given me new offer which is more than whatever offer me at time of booking i think it is not fair i feel like cheated
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