[Resolved]  Ezeego One Travels & Tours — Asking for additional amount other than booking amount

Address:	Mumbai City, Maharashtra, 230127
Website:	www.ezeego1.co.in

My booking Id is[protected]

I have booked trip with Ezee go for 27th april 2017 for sikkim package..

I received 1st quotation of Rs 162000/- after 3 days that is on 12 th April 2017 Nihar from sales team called and said their company offering discount for today booking so gave me new quotation for 138000/- ... still i was not justified with the quote so i told him i m not interested ...again after some time his seniors Manoj, Chetan and shivraj called me and offered a final quote of 130000/- They told us this money is of all inclusive . In that whole day i received 23 calls from sales team and finally they convinced me saying mam " Rs 130000/- is all inclusive of your tour package covering all airfair sight seen hotel meals etc...u have to just carry shopping amount and your luggage and all other things are rest assured by us " ...i believed them and booked tour with Rs 30000/- advance

After that from 13 th April till today they did not call me...no one from sales, no one from operations ..i kept tracking calling them for my tour booking confirmation, day before yesterday on 17th April i had word with shivraj ..he assured me not to worry your booking is confirmed

Operation team mailed me booking details asking remaining payment on 18th April and did not intimated me about mail. Today morning i called them for my booking status then call was attended by pallavi from operations and she told that she mailed me details...i checked the details ..in that mail they asked me to pay additional amount of Rs 12000/- on account of MOS other that tour package of 130000/-...

I told her this is not at all accepted you have confirmed booking with x amount then asking suddenly for Y amount ...i will not pay single penny extra than Rs 130000/- which is decided

After this conversation bargaining started by sales team ...u pay this amount u pay that amount ...all the team member are asking for different amounts ...i found their commitments really vague

I m really worried for my booking amount of Rs 30000/- they are saying i[censored] cancel now no refund will be provided.

Really feeling worried to continue booking with them...as in start i am getting such pathetic service what will be future of tour ????
I Lossed all my trust.

They are really cheating us. please help us