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Ezeego One Travels & Tours — cancel transactions ezr[protected] and ezr[protected]

I am rakesh kumar. I booked two tickets on 28-jul using my credit card for total amount of rs 13444, but while doing the payment transaction didn't complete. Two booking reference numbers were generated ezr[protected]/a b[protected] and ezr[protected]/a b[protected]. Later i cancelled these requests and i got acknowledgement for the same, but transactions are still not reflecting in my credit card statement. Now bank is asking my to pay amount for these transactions, although i cancelled it earlier.

I have attached the acknowledgement screenshots for these transactions
Kindly cancel these transactions at the earliest.

Thanks for your cooperation.
Rakesh
cancel transactions ezr-2019-09558 and ezr-2019-09559
cancel transactions ezr-2019-09558 and ezr-2019-09559
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Aug 26, 2019

Complaint Status

Ezeego One Travels & Tours customer support has been notified about the posted complaint.
Sep 06, 2019
Updated by RKT_84
Hello,
Is there any update on this complaint.

Thanks
Rakesh
Mob - [protected]

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