Ezeego One Travels & Tours — cancel transactions ezr[protected] and ezr[protected]

I am rakesh kumar. I booked two tickets on 28-jul using my credit card for total amount of rs 13444, but while doing the payment transaction didn't complete. Two booking reference numbers were generated ezr[protected]/a b[protected] and ezr[protected]/a b[protected]. Later i cancelled these requests and i got acknowledgement for the same, but transactions are still not reflecting in my credit card statement. Now bank is asking my to pay amount for these transactions, although i cancelled it earlier.

I have attached the acknowledgement screenshots for these transactions
Kindly cancel these transactions at the earliest.

Thanks for your cooperation.
Rakesh