[Resolved] Ezeego One Travels & Tours — cheated me
R
Rasika Divate
from Mumbai, Maharashtra
Dear team i am highly disappointed with your service. I booked goa package for 3n/4d. I booked banyan tree hotel. At the time of booking your employee avanika told me that it is available. But after i paid d amount she said sorry hotel banyan tree is not available. You have to book another hotel and pay extra charges. This is such a pathetic service. Why should i pay extra when i already book your package. This is such a pathetic service and very disappointing. Give me the refund otherwise i'll go to consumer court for this matter.
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Dec 11, 2017
Complaint marked as Resolved
Ezeego One Travels & Tours customer support has been notified about the posted complaint.
In pursuant to your refund query, kindly note that as per our terms and conditions the booking stands non-refundable. The same was intimated by our concerned team dated 5th Oct 2017.
Hence, we regret to inform you that we will not be able to process any refund.
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