[Resolved]  Ezeego One Travels & Tours — Communication break after payment

Address:New Delhi, Delhi, 110078
Website:ezeego1.com

CRM ID :[protected]

Kerela Package

Concern : Rajesh Zire

Initially before deal he told any concern contact me. Sooner the payment is done he never picks the phone.


The tour not yet started and i am in doubt which is quite relevant what will be during tour. Many promises is failing . He promised all hotels will be AC but now two hotels are not AC

Just say how will i trust. Since flight tickets are booked we cant change the deal.

Its request that Ezegoo give me all as promised and a good relationship manager to contact with.

Thinking to contact Ministry of Tourism, Govt. of India and Jago grahak Jago
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Oct 1, 2016
Complaint marked as Resolved 
Ezeego One Travels & Tours customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
Ezeego One Travels & Tours Customer Care's response
Dear Mr. Majumdar,

Greetings from ezeego1!

We understand that you are unhappy with the booking experience for your Kerala package against Enquiry Id:[protected].

As per our records, one of our representative is already in touch with you for the mentioned query and the same is being worked upon.

We look forward for your continued patronage and assure you of our best services at all times.

Should you require any further assistance; feel free to contact us.

Thanking You.

Kind Regards,
Team ezeego1
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