[Resolved] Ezeego1.com — fraud in cancellation charges | |||
After the airline airline charges, 1578 per sector. this company charged us 400 +3.24% of the fare which amounted to 2000 rs one way costing me 4000 on the return sector. so in short we can derive that ezeego 1 charges us 1000 rs on their own for cancellation. Fraud policies. Was this information helpful? | |||
Complaint marked as Resolved
Ezeego1 customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned. | |||
 1 Comment | |||
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+91 22 6730 9400
+91 98 6756 5900 (Customer Care)
+91 22 6196 8888
Classique Center, 4th Floor, 26 Mahal Industrial Estate, Mumbai, Maharashtra, India - 400093
Greetings from ezeego1!
With regards to your above review, we would like to inform that the cancellation policies are available on our website and can be viewed by clicking on the “Check Rules” link that is displayed against each product.
As per the cancellation policy, it is already mentioned that, "Apart from cancellation charges, ezeego1 handling fee will be applicable. Also, convenience fee is non-refundable." Hope the same clarifies.
We hope to serve you in all your future travel requirements.
Thanking You.
Kind Regards,
Team ezeego1