[Resolved] Ezeego1 — Ticket Booked for Wrong Sector | |||
On 26.02.2014 I had booked ticket from " EZEEGO1" online Travel Portal vide ezeego1 reference number : EZR[protected]/A. I had selected the sector from Mumbai to Kolkata & back. After making payment when final ticket was delivered by website, I was shocked to see the ticket from Mumbai to Delhi & back. I identified the error instantly to Ezeego team by Mail & also through their call center. It clearly shows the technical glitch which exists on the site. But it seems their executives argued and said will get back in sometime but they are lying that there cant be any technical Problem. Company seems to be in profession of making money by charging cancellation & conveyance fee. Almost Rs 4000.00 they have charged for error on their part which is yet to be reversed. Was this information helpful? | |||
Complaint marked as Resolved
Ezeego1 customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned. | |||
 2 Comments | |||
Comments
Dear Sir,
Greetings from ezeego1!
Our representatives did get in touch with you in response to your above posting. As per our records, the mentioned issue stands resolved.
Should you require any further assistance; feel free to contact us.We look forward to servicing you for all your future travel requirements.
Thanking you.
Kind Regards,
Team ezeego1
Greetings from ezeego1!
Our representatives did get in touch with you in response to your above posting. As per our records, the mentioned issue stands resolved.
Should you require any further assistance; feel free to contact us.We look forward to servicing you for all your future travel requirements.
Thanking you.
Kind Regards,
Team ezeego1
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+91 22 6730 9400
+91 98 6756 5900 (Customer Care)
+91 22 6196 8888
Classique Center, 4th Floor, 26 Mahal Industrial Estate, Mumbai, Maharashtra, India - 400093
Greetings from ezeego1!
As per our records, one of our executive is already in touch with you for the mentioned query and the same is being worked upon.
Should you require any further assistance; feel free to contact us.
We look forward for your continued patronage and assure you of our best services at all times.
Thanking you.
Kind Regards,
Team ezeego1