Fab India — bad product quality

Address:

New Delhi, Delhi

Whenever we purchase something online, we eagerly wait for its delivery and for the moment in which we are gonna wear it or to give it as a present to someone special. When the postmen reaches our door along with the product we have ordered, are emotions touch sky and we do feel special. Therefore i personally believe that with a cloth, our emotions are very much attached and i hope your business values are quite similar to my opinion and you are also committed to provide best to your customers.

But what i have observed after purchasing your product is somewhat different with your ideal customer practices. Therefore i want to bring into your kind notice what i have experienced after shopping with you...

On[protected], i have purchased a kurta (Cotton dobby half sleeves short kurta (Color=blue;size=40) from fab india as a birthday present to my father that he was going to wear on his birthday i. E. 1-may-2018. My order has reached my hometown on time after 2-3 days for shipping.
As a tradition of my family (Like many other indian families), we wash new clothes before wearing/using it therefore my mother has washed the kurta before its use by my father on his birthday. But after washing it, the color of that kurta has become fade. It has left its original color and its all beauty has vanished. This was my first experience of purchasing something online with fab india and my feedback is really worse. Because of the poor quality of your product, me and my family have suffered not only financially but also emotionally. None can now can fix any thing, the birthday is tomorrow and my surprise and the best part of the party has ruined and my father will wear some of his old clothes on his special day and everything that has happened only because of the poor quality of your products. You people has really ruined this. Sorry but i have to say that when we, middle class people buy such expensive clothes, we trust you people, we trust you for the best quality and crm (Customer relationship management). After my first experience, all i can say that one should not rely you and the quality of your products if he has planned something special.

After all this, one thing is assured that i am not going to wear and purchase anything again from fab india, and also will not recommend your product to any of my friends and enemies also.