Faber — due to faulty switch of faber

Mahesh Gurav

from Mumbai, Maharashtra

Address:

304 D wing horizon height kasarvadavali G B Road thane westNear Yash raj park, Thane, Maharashtra, 400615

FABER being good brand..so last year we bought Faber HOB COOKTOP JUMBO 4BB SS from CROMA. But we were wrong. Since that 3 times it has been services for same nob / switch fault. This time there was blast when the gas and top glass is shattered. Fortunately no one was injured.
Pls find attached invoice and service report and replace the your faulty product immediately.

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Oct 03, 2019

Updated by Mahesh Gurav It has been almost a month I am doing follow with them but company and its services is very poor...their service is 3rd party and they don't take any responsibility of the product..they simply say if company approve will will replace the product ….so I would suggest not to buy FABER products.

Oct 31, 2019

Updated by Mahesh Gurav More than a month ….no response from the company or their support center.

Worst company with worst support

Oct 31, 2019

Updated by Mahesh Gurav A very unprofessional and fraud company

Jan 02, 2020

Updated by Mahesh Gurav Till date no reply from Faber ...One of their representative called and asked money to solve the problem and replacement but no official response ….worst customer care support ...this is what happen if company does not have its own support team / customer support team. third party does not respond to the customer.

Dec 12, 2020

Updated by Mahesh Gurav A very unprofessional and fraud company

Dec 15, 2020

Updated by Mahesh Gurav Till date no reply from Faber ..A very unprofessional and fraud company. dont buy FABER product.