Faber — hob 4 burners

Address:

Mumbai City, Maharashtra, 400028

I bought faber hob of 4 burners from vijay sales mumbai & within 33 months all 3 burners failed ie started leaking. 14 months after purchase too 2 burner rings were replaced costing me rs 1200. Now after lodging complain they attended thrice took photos twice but after that no feedback. Writing to faber they tell that they have given the complain to their service contract agent m/s. Jay enterprises”. But the service contract do not attend nor reply. I humbly request the company executives to develop the basic courtesy to assist the customer when he/she calls. If no action is taken from faber's side then i have no choice but to take action on the company. Please use good quality parts for gas stoves as it is safety part. As it is such a branded name we lost the trust in faber. Please do the needful.
Now to replace burners they are charging rs.8000 as told by service guy but no report.
Very bad experience..