Faber — Vegetables cleaner

Website:

Faber.com

Worst service in the world.
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On Fri, 10 Sep, 2021, 3:28 pm KS-customercare IN, wrote:
Dear Customer,

Many thanks for contacting FABER Customer Care.

As per our telephonic conversation kindly allow us some time to resolve this issue.

Assuring you the very best in services and look forward to your continued patronage.

Thanks & Regards
****************************************************
Customer Care Team |
Franke Faber India Pvt Limited | Konark Icon | 5th Floor |
Office No.505 | Magarpatta City Road | Hadapsar | Pune - 411028 |
Corporate Identity Number- U99999PN1997PTC107240
Toll Free No :[protected] | ks-customercare.[protected]@franke.com | www.faberindia.com

From: vijay chadda
Sent: Friday, September 10, 2021 11:56 AM
To: KS-customercare IN
Subject: Re: Invoice of vegable cleaner oxypure 10

This message is from an EXTERNAL SENDER. BE CAUTIOUS, particularly with links and attachments.

Waiting, Waiting, Waiting, Waiting. Chadda

On Wed, 8 Sep, 2021, 5:20 pm KS-customercare IN, wrote:
Dear Customer,

At the very outset please accept our apologies for any inconvenience caused on account of our products or services.

With regards to your mail, we have escalated your complaint to our zonal manager who will personally look into the issue and resolve the same on priority. You may also call him on below mentioned number.

Mentioned below is his contact details for your ready reference :

Name – Mr. Rajeev Sharma

Mobile - [protected]

Assuring you the very best in services and look forward to your continued patronage.

Thanks & Regards
****************************************************
Customer Care Team |
Franke Faber India Pvt Limited | Konark Icon | 5th Floor |
Office No.505 | Magarpatta City Road | Hadapsar | Pune - 411028 |
Corporate Identity Number- U99999PN1997PTC107240
Toll Free No :[protected] | ks-customercare.[protected]@franke.com | www.faberindia.com

From: vijay chadda
Sent: Wednesday, September 8, 2021 11:19 AM
To: KS-customercare IN
Subject: Re: Invoice of vegable cleaner oxypure 10

This message is from an EXTERNAL SENDER. BE CAUTIOUS, particularly with links and attachments.

waiting, waiting, waiting, waiting, Chadda

On Sat, Aug 28, 2021 at 1:51 PM KS-customercare IN wrote:
Dear Customer,

We are in receipt of your e-mail regarding the problems being faced in the product. At the very outset please accept our apologies for any inconvenience caused on account of our products or services.

Based on your feedback we have taken up the matter with our concerned authorities in service center, to understand the exact concerns and give the resolve for the same on Priority.

Kindly allow us some time to resolve this complaint.

Please be assured that the required action will be executed at the earliest. We appreciate your diligence in pointing out your concern to us and sharing your experience as a valuable feedback.

Assuring you the very best in services and look forward to your continued patronage.

Thanks & Regards
****************************************************
Customer Care Team |
Franke Faber India Pvt Limited | Konark Icon | 5th Floor |
Office No.505 | Magarpatta City Road | Hadapsar | Pune - 411028 |
Corporate Identity Number- U99999PN1997PTC107240
Toll Free No :[protected] | ks-customercare.[protected]@franke.com | www.faberindia.com

From: vijay chadda
Sent: Thursday, August 26, 2021 4:45 PM
To: KS-customercare IN
Subject: Invoice of vegable cleaner oxypure 10

This message is from an EXTERNAL SENDER. BE CAUTIOUS, particularly with links and attachments.

On Tue, 24 Aug, 2021, 1:49 pm KS-customercare IN, wrote:
Dear Customer,

Many thanks for contacting FABER Customer Care.

Kindly allow us some time to resolve this issue.

Assuring you the very best in services and look forward to your continued patronage.

Thanks & Regards
****************************************************
Customer Care Team |
Franke Faber India Pvt Limited | Konark Icon | 5th Floor |
Office No.505 | Magarpatta City Road | Hadapsar | Pune - 411028 |
Corporate Identity Number- U99999PN1997PTC107240
Toll Free No :[protected] | ks-customercare.[protected]@franke.com | www.faberindia.com

From: vijay chadda
Sent: Monday, August 23, 2021 5:08 PM
To: KS-customercare IN
Subject: Re: After sale service for faber fruit, vegetable, cleaner

This message is from an EXTERNAL SENDER. BE CAUTIOUS, particularly with links and attachments.

Your services are very very bad. Nobody has contacted me till now. Chadda

On Mon, 23 Aug, 2021, 3:38 pm KS-customercare IN, wrote:
Dear Customer,

At the very outset please accept our apologies for any inconvenience caused on account of our products or services.

With regards to your mail, we have escalated your complaint to our Senior Service Executive who will personally look into the issue and resolve the same on priority. You may also call him on below mentioned number.

Mentioned below is his contact details for your ready reference :

Name – Mr. Anirban Banerjee

Mobile - [protected]

Assuring you the very best in services and look forward to your continued patronage.

Thanks & Regards
****************************************************
Customer Care Team |
Franke Faber India Pvt Limited | Konark Icon | 5th Floor |
Office No.505 | Magarpatta City Road | Hadapsar | Pune - 411028 |
Corporate Identity Number- U99999PN1997PTC107240
Toll Free No :[protected] | ks-customercare.[protected]@franke.com | www.faberindia.com

From: vijay chadda
Sent: Sunday, August 22, 2021 9:46 AM
To: KS-customercare IN
Subject: Re: After sale service for faber fruit, vegetable, cleaner

This message is from an EXTERNAL SENDER. BE CAUTIOUS, particularly with links and attachments.

Your after sales service is really horrible.Chadda

On Sat, 21 Aug 2021 at 5:58 PM, KS-customercare IN wrote:
Dear Customer,

We are in receipt of your e-mail regarding the problems being faced in the product. At the very outset please accept our apologies for any inconvenience caused on account of our products or services.

Based on your feedback we have taken up the matter with our concerned authorities in service center, to understand the exact concerns and give the resolve for the same on Priority.

Please be assured that the required action will be executed at the earliest. We appreciate your diligence in pointing out your concern to us and sharing your experience as a valuable feedback.

Assuring you the very best in services and look forward to your continued patronage.

Thanks & Regards
****************************************************
Customer Care Team |
Franke Faber India Pvt Limited | Konark Icon | 5th Floor |
Office No.505 | Magarpatta City Road | Hadapsar | Pune - 411028 |
Corporate Identity Number- U99999PN1997PTC107240
Toll Free No :[protected] | ks-customercare.[protected]@franke.com | www.faberindia.com

From: vijay chadda
Sent: Friday, August 20, 2021 5:33 PM
To: KS-customercare IN
Subject: After sale service for faber fruit, vegetable, cleaner

You don't often get email from [protected]@gmail.com. Learn why this is important
This message is from an EXTERNAL SENDER. BE CAUTIOUS, particularly with links and attachments.

I purchased fruit vegetable ozone cleaner and it was registered with you.
For last 15 days, I have contacted your after sale service 3 times.
It has been very frustrating and sad experience.
Till now now no body has come.
Vijay Chadda
D-355, Malviya Nagar, Jaipur 302017
Mobile.- [protected]