Fabfurnish — Fab home laredo lounger brown (ff156fu25nxiindfur-119868)

Address: Gurgaon, Haryana, 122001

Website: www.fabfurnish.com

I have purchased 2 loungers(Images enclosed) from fabfurnish on 11th september 2015.
On jaunary 13th 2016 i complained that one of the loungers is not working.
On january 14 i received a letter that they could not contact me.
I contact them again in 2nd march and again i received a message on 3rd narch that they were unable to contact me.Perhaps genuine.
Finally got through to them and one mr.Sanjay karki spoke to me.
He listened to my problem and called me back to say that since they dont have servicing in chennai anymore, i have to solve it myself and they will pay me rs 500/.
I obviously refused and told them to take their product back for which he said no, as i had used the product.
I also mentioned that i will take this matter up in the consumer court for which he replied politely that its my choice.
1)dont i have rights of gurantee under the law.
2)do these companies with huge funding take us consumers for granted, as they feel that we will not pursue it legally.
3) can i sue this company ?(I am willing to spend more than the cost of the product to ensure that this does not happen to others)