Fabfurnish — Fabfurnish cashback cheating

Address:

Mehsana, Gujarat

Dear Sir, I have purchased Metallica Nicholas King Bed With Hydraulic Storage Black my order no.#[protected] from Fabfurnish on 8th February, 2015 through my axis bank debit card due to offer 10% cash back. I have paid full amount of Rs.19109.00. As per offer i have received my cash back on 30th April, 2015 but till date i have not received my 10% cash back. I contact Fabfurnish so many times but they said wait for some time than they finally said me you ordered through our mobile app so you are not eligible for cash back. I have contact Fabfurnish before placing the order by phone and email to clear my all doubts. They said me all these rules but their is no rule for mobile app or pc website order placing rules. They cheated me because i have take their offer screenshot in my tab also in writing their email i have received . I have attached both file for proof please see their is no any order placing platform rules like mobile or desktop site in this. If my call was record by them please see recorded file. I have purchased lots of things on cashback but never found this type of rules for order placing platform conditions for cash back. Please sir help me in this matter they cheated me. Attachment: 1. Order copy. 2. Proof of email for rules and regulations. 3. Screen shot of rules and regulation for offer. Thanks. Niraj Thakkar Mob.# [protected]