Fabfurnish — Faulty furniture..order number JM02944

Address:

Gurgaon, Haryana

Got the Delivery of Elmwood Cadbury King Bed Chestnut(NC271HA81BCOINDFUR-20650) on 22nd march 2015 after 15-20 days the middle wood which was supporting the bed came down.We called the customer care department and was informed that someone from the tech dept will visit us.After writing loads of mail and calling the customer care dept an number of times 2 gentleman from Technical dept arrived as told us that the wood was faulty and was also make me speak to some lady and was confirmed that the bed will be picked and replaced with a new one.Till date which is again almost 20 days from the date technician's visit the bed is still lying at my home.I am writing the emails and calling the customer care dept..every time the executive promises that the bed will be picked in 2 working days but still no action is happening. I have also asked them to take the bad and refund the amount but things are not moving.My relatives will be coming over to my place in the first week of June ...this is highly embarrassing My Order number is JM02944