Fashion And You — Fashion and You: Worst products, pathetic service and shameless people

Hello, Fashion and You is big fraud and cheap. I got my products in time in December 2014. However, the they were of poor quality and not as per my requirement. So I returned the products on the next day. My order no is[protected]. I was told that I will get my refund back within 7 working days. Today is 27th January 2015, I returned the goods on 12th December 2014. It is more than 1.5 months..Still I have not got my refund amount back. I called their call center number of times and also mailed my concern to them. I only got a promise that we are looking into your matter and sorry or the delay, we will get back to you. I was also told to credit my points in my account to which I refused. After undergoing such a bad experience who will want to buy anything from FNY? Therefore, I insisted on transferring my money to my account. I mailed them all the required details. Still till date I have not received a single penny and not a word of acknowledgement of my concern. Such a pathetic and useless fellows they are. FNY people do not know how to deal with customers and the call center guys are useless and hopeless. They do not even understand the gravity of the issue and they just keep on doing fake promises. Till date I have not received a single amount. I mailed them all the details and asked for the refund numerous times. But these people are cheap and do not value their customers. I strongly urge all of you not to buy a single thing from FNY. Please go shopping elsewhere like Myntra or Jabong for example. They are very professional people and resolve your concerns quickly. I returned few things to Myntra and I got my money back within 2 days. FNY guys should learn from Myntra. How they work and how they resolve issues. FNY is the cheapest and useless online shopping website. You will not get what you want. The products are of cheap quality, and the return procedure is worst.