[Resolved] Fastag — Constantly getting charged from Uttar pradesh
S
Sojesh Janardhanan
Website:
fastaglogin.icicibank.com
Hello,
I would like to bring to notice that my fastag account is being charged from Uttar Pradesh. I am in Bangalore and I have never been to UP. My car is here during this pandemic and hardly take it out over the weekends within Bangalore city. In November I have been charged multiple times and raising a customer complaint didn't help me.. Finally I had requested for deactivation which is in progress since a week and today again my fastag account got deducted. Now it's -ve balance. Kindly help.
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Aug 12, 2021
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2020
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a189oo) in the subject line of your email. Our official will assist you.
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