Fastrack — broken strap

Jeremiah Reji

from Basavana Bagevadi, Karnataka

Address:

Kottayam, Kerala

I bought my fastrack watch on 1 years ago. Its strap had broken after 6 months of purchase. Immediately i visited a near by titan service center in kottayam. They told me that they had ordered the strap and it take almost 1 month to get. I came there after 1 months then also they are sticking on to the same reason. I am waiting for the stuff to come, i want the strap immediately. Ashamed of titan.

Contact no: [protected]

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Comments

Titan Company Customer Care

from Pune, Maharashtra

Dear Jeremiah,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number &email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

Nilabh Lad

from Mumbai, Maharashtra

I just bought a bag from fastrack style no AO645NBLO1 a part of that bag just broke off I want to repair it but where will I find service centre for it. Please give me a list of service centre near me so that it would be easy to repair it

Ruheet Nadeem

Jul 17, 2022

My name is Ruheet, and I've had a terrible experience with fast track. I recently received a new watch two weeks ago, and after using it for a week, the strap issue joint point damage.