Fastrack — service center

Address: Surat, Gujarat

I purchased watch on 21aug2017
After one month showing late time
Went to service center (Ghod dod road, surat)
They said we will not take online product for repairing
Ticket id: [protected]
Taken watch said machine should b replace have to sent to company
Call again to show warranty card nf box of watch
After 10days give watch back
After a month same problem
Went to same service center
Again same repair we will not take online product for repairing
Call to customer care
Ticket id: [protected] (On 31 july2018)
They accept watch
I want some action against service center
Customer care representative saying our consent department will call you
Today is 8aug2018 i didn't receive any call