Fastrack — Want to return my watch and the store is not ready to refund it | |||
I bought a fast track watch on 1 June 2017, from a Titan store from our local market for my brother as a gift which he doesn't like. Now I want to return it and the sales man is not ready to refund the money and want me to buy something else, which I don't want to. How can I get my money back? The watch is in exact same condition as bought, not even a single time used. Was this information helpful? | |||
 2 Comments | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers.
We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve