[Resolved]  Fastrack — watch return

Address:628210

Watchclues — fastrack combo offer - fake

S. Vinoth Jemi on Feb 18, 2019
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Dear sir/madam,

I have ordered a fastrack combo watch through an online and got the products but quality of product was really bad those even not worth for 100 rupees.
The have sent many emails to customer care id [protected]@gmail.com but till date no response seen on email nor call for return it back.
There is no contact number also to reach out to them.
Website : https://watchclues.com

Reference number: wc32389
Wbl#[protected]
Item: black, pink, stainless steel unisex annoloue watches
Paid amount through cash of 1298/-
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Aug 6, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Stop running and
Time changing 2 times
Purchase date 23/7/18
Please replace the product
Shop - naresh watch near manav mandir rajnandgaon
Consumer contact no [protected]
Titan Company Customer Care's response, Mar 6, 2019
Dear Ratnesh,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.

Please share your contact number and email address to assist you better.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.

Sincerely,
Steve
I was summited my watch item code NJ3072SM02 at the date of 15/12/2018 till i dont gate my watch
I dont get any satisfaction answer from the service centre
Dear Abhijeet,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

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    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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