FastWay Transmission — set top box security

Address:76,ashok nagar,near bus stand,ludhiana, Ludhiana, Punjab, 141001

I got this fastway cable connection from a local cable operator name- balaji enterpries contact:-[protected], [protected] address: Balaji enterpries Bharat nagar, ludhiana, punjab

At the time of connection my cable operator takes a security deposit of 850 rupees for the set top box and said the amount will be refunded when i give up the connection.
Today (25/3/2019) i want to give up the connection. He said that no security refund could be given to you. also i asked him to give me my defined channels in package but he denied to do that.Although i have paid the cable charges for this month but he threat me and switch my cable down already.

Kindly look into the matter thank you.
I am requesting for a complete refund.
Dharminder sharma
76, Ashok nagar, Near BUs stand, opposite LIC office, Ludhiana
pin- 141001
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    FastWay Transmission Phone
    +91 92 1709 2170 [Customer Care]
    +91 16 1468 4108 [Nodal Officer]
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    Lajjya Tower, Sham Nagar, Ludhiana, Punjab, India - 141002
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