[Resolved]  Federal Bank — amount debited from account without permission

Address:mukalath house,asamannoor p.o,odakkali,perumbavoor,ernakulam dist,kerala, 683549

Dear sir,
I have a complaint about non-credit of rs. 2500/- to my account ([protected]).

On 29/8/2019 i tried to withdraw an amount of rs. 2500/- from odakkali indian bank atm, unfortunately i did not get the money. Soon after i got a message in my registered mobile number, which showed an amount of rs.2500/- reversed to my account due to unsuccessful transaction. But till now the amount not yet credited to my account. Please check it and credit the amount
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Oct 4, 2019
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2019
Federal Bank Customer Care's response
Hi Customer (Edu Plus),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number ( 53604 ) in the subject line so that our team can assist you.
Complaint comments 

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Dear sir
My account has debited 1600 rs yesterday .
I know why the reason
Please help me...
I patiently waiting for our replay...

Federal Bank Customer Care's response, Sep 7, 2019
Verified Support
Hi Sameer,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number ( 54182 ) in the subject line so that our team can assist you.

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