[Resolved]  Federal Bank — Amount debited from my account without shopping

Address:560036
Website:PAYTM

Dear Team,

I have tried to transferred Rs 5000 to Paytm wallet on 09/3/2017, but we occurred the failure message in paytm wallet. but suddenly it was debited Rs 5000 from my Debit card account number [protected] recieved the message from bank.

Then i called to the customer care and raised the compliant, please check the complaint number [protected] and resolved immediately.

Please check and refund to my account number at earliest.

Regards,
Bharath
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Apr 22, 2017
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2017
Federal Bank Customer Care's response
Hello,
Apologies for the inconvenience caused. Please email your specific grievance to [protected]@federalbank.co.in to enable us to serve you better. You can also call us at[protected] /[protected]National toll free numbers) or at +[protected]/2630995 (for customers abroad) any time for further details.
Complaint comments 

Comments

My card has been blocked for online shopping.so please unblock.i can't shop from any sites.i tried several times in several days but no use please make it fast

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