Federal Bank — bank gift not received

Address:Malappuram, Kerala

My name abdulrahman nre account holder. My account number *46466.. Federal bank edapal kerala branch. Bank tell me 200000 ruppes diposit 45 days after bank give one bed sheet gift for me. Now 2 month finish not give any gift please help me. Federal bank always like that before also i diposit 200000 rupees after 4 month give bank gift.. Please help me this problm

Thanks abdul rahman ponnam kundil
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Federal Bank customer support has been notified about the posted complaint.
Aug 25, 2018
Updated by Rahman Ponnam Ponnam
I complaint 23. 8. 2018.. Not solved my problem.. Please help me
Aug 28, 2018
Updated by Rahman Ponnam Ponnam
Not solved my complint
Verified Support
Sep 01, 2018
Federal Bank Customer Care's response
Hi Abdulrahman,

We wish to inform you that we have forwarded your concern to our team and they will get back to you soon.
Verified Support
Sep 18, 2018
Federal Bank Customer Care's response
Hi Abdulrahman,

In order to assist you better. Request you to share your complete 14 digit account number at [protected]@federalbank.co.in from your registered Email ID.
Complaint comments 

Comments

Hi Abdulrahman,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (19227) in the subject line so that our team can assist you.
Rahman Ponnam Ponnam's [Complaint's author] reply, Aug 25, 2018
I am now dubai send details my email
rahiponnam@gmail. com...my contact number 00971569121065..when give my gift???
Rahman Ponnam Ponnam's [Complaint's author] reply, Aug 25, 2018
rahiponnam@gmail. com

Send details my email
Hi
I have made online payment using fedmobile the amount ₹660 got deducted from my a/c but status is showing unsuccessful.l had visited the bank but bank official told me that amount will be credit in a/c after 2 hrs.kindly look after this
Federal Bank Customer Care's response, Sep 28, 2018
Verified Support
Hi Abhi,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (21173) in the subject line so that our team can assist you.

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