[Resolved]  Federal Bank — cheating

On 06/11/2018 i recharged my phone using federal bank debit card the offer was not credited when i contacted vodafone they said the transaction was not successful. I contacted federal bank they told me they need 50-55 days of working days to refund my money back. Is this a joke?? Do customers money have have no value?? Its been 8 days now and still they need 55 more working days that means atleast 2.5 months. This is disgusting very bad service of federal bank... You guys are torturing customers
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Dec 16, 2018
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Nov 14, 2018
Updated by Ashikjjohn
My number [protected]
Verified Support
Nov 15, 2018
Federal Bank Customer Care's response
Dear Ashik(Ashikjjohn),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (24938) in the subject line so that our team can assist you.
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