[Resolved]  Federal Bank — forex supercard

Hi i bought a forex card on thursday and was told by the dealer it will be activated by friday evening, its sunday and i am travelling today. No one picks the help line number responses to emails are in hours. I cannot travel without money.
Please look into it

This is pathetic. At least have people who would pick the calls up

What if i am stuck there without money are you people paying for it
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Mar 11, 2020
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2020
Federal Bank Customer Care's response
Hi Sahil,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (67673) in the subject line so that our team can assist you.
Complaint comments 

Comments

I tried so many times to recharge for internet service in my bsnl mobile through fedmobile. But its showing not successful. My ac no. [protected]. I already have enough balance in my account.please kindly solve my problem or let me know the reason.

Federal Bank Customer Care's response, Mar 11, 2020
Verified Support
Hi Jaleel,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (73313) in the subject line so that our team can assist you.

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