[Resolved] Federal Bank — I wish to get a transaction password for fund transfer

Ansal PA

from Thrissur, Kerala

Address:

Ernakulam, Kerala, 683675

Hello there,
I've created a 'selfie account' for federal bank (Marampilly branch) and i've only received the debit card via postal. I've activated the internet banking via website/phone call and got it working. However, currently, i'm not able to make any fund transfer as its asking for a 'transaction password' i dont remember setting one. Can you help me to reset or create a transaction password for my account?
Here are my account details:

Acc no: [protected]
Branch: marampilly
Name: ansal pa
Mob: +91-[protected]

Hope to hear from you soon.

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Dec 8, 2019

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2019

Federal Bank Customer Care's response Hi Ansal,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (58956) in the subject line so that our team can assist you.