[Resolved] Federal Bank — irctc upi payment

gssspillai

from Chennai, Tamil Nadu

Address:

688003

Hi,

Booked Ticket on IRCTC using BHIM UPI, amount debited INR 490 but IRCTC website showing Payment Pending from Bank End, I inquired at my Bank and they confirmed that money has been debited and there is no problem at Bank End. Kindly confirm as neither I am able to book new ticket nor I am able to get the status of the booking. The Message reciveed from my bank as below

Was this information helpful?

No (0)

Yes (0)

Jan 21, 2019

Complaint marked as Resolved

Federal Bank customer support has been notified about the posted complaint.

Dec 06, 2018

Updated by gssspillai Call in the Bank and ask, they are saying that wait for any confirmation message either from bank side or irctc side.

Verified Support

Dec 08, 2018

Federal Bank Customer Care's response Dear Customer(gssspillai),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (25824) in the subject line so that our team can assist you.