[Resolved]  Federal Bank — misbehaviour of bank manager (kadampanad) pathanamthitta dist

Address:691552

I am an account holder of federal bank kadampand. I am writing this letter to draw your attention to a disturbing incident that i personally experienced with your bank. I ' m struggling to find a solution to my problem and i have no option but to raise the matter to a higher authority.

I am very disappointed with what happened and i am strongly considering to take my bank account to another bank. I hope you can change my mind by providing an adequate and satisfying solution to my problem as well as taking the necessary precautions to prevent such incidents in the future.

Thank you for your understanding.
Regards
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Feb 7, 2020
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2020
Federal Bank Customer Care's response
Hi Customer (1233yako),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (64041) in the subject line so that our team can assist you.
Complaint comments 

Comments

I am sending money 200rupees to wrong number on phonepe.i call phonepe customer care and he was telling it is a bank issue. kindly help to refund my money.that transaction UTR number is[protected]
Federal Bank Customer Care's response, Jan 13, 2020
Verified Support
Hi Customer (Calas shylender),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (64816) in the subject line so that our team can assist you.
I have withdrawn 5k from the axis atm from .. my fedral redcarpet credit card .. and money got deducted .. but i dint git the cash kindly .. help .. me
Federal Bank Customer Care's response, Jan 29, 2020
Verified Support
Hi Akhil,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (66361) in the subject line so that our team can assist you.

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