[Resolved]  Federal Bank — money is deducted to unknown person without knowing by me

Address:Kollam, Kerala, 683520

My account unknowngly 500rs deducted. I think it is cheated and i dont know what to do.. because im complainting here.. pls proceed and refund back fast.. plss

My Name:Nabeel V
My account number: [protected]

Credited account id: [protected]@hdfcbank

Date: 18/12/18 Tuesday
Time: 16:37
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Jan 21, 2019
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2018
Federal Bank Customer Care's response
Hi Nabeel,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (26390) in the subject line so that our team can assist you.
Complaint comments 

Comments

Hii,
I have returned a product to amazon and they have initiated the refund on December 12th and i havent recieved my refund from the bank.
Please proceed it immediately.

Federal Bank Customer Care's response, Dec 27, 2018
Verified Support
Hi Nevin,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (27088) in the subject line so that our team can assist you.
Tried to withdraw 600 rs in boi atm. Money deducted from my account. But money didnot get dispensed from the atm. Please help
Federal Bank Customer Care's response, Dec 28, 2018
Verified Support
Hi Abhinav,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (27124) in the subject line so that our team can assist you.

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