[Resolved]  Federal Bank — no refund

I tried to book a tatkal from irctc on 9 th dec 2018... Cash debited from my account.. But no ticket generated... Its 1 week over now.. No refund from the bank.. Transaction id :[protected]
Please do refund my amount as soon as possible to my account. Its too bad or horrible that you are taking such a long time to return back our cash... Please refund it fast
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Jan 23, 2019
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2018
Federal Bank Customer Care's response
Hi Shana,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (26465) in the subject line so that our team can assist you.
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