[Resolved] Federal Bank — recharge not done but money is deducted my account | |||
Federal bank a/c no: [protected] Customer id :[protected] Sir, I have recharged postpaid bill through mobikwik in federal bank debit card. The transaction is showing unsuccessful but my account has been debited rs.482.10. The postpaid bill has not recharged yet. Plz go through the complaint and credit the amount as early as possible. Transaction reference are mentioned below. 1. Paid from card (#orderid:5698f03f276a6) rs.482.10 Transaction id: 5698f03f276a6 on 11.04.2018 2. Refund from mobikwik Transaction id: bss[protected] on 04.03.2018 rs.100 3. Two time rs.103.76 debited my bank account on 20.03.18, but one time pay the postpaid bill Was this information helpful? | |||
May 14, 2018 Complaint marked as Resolved Federal Bank customer support has been notified about the posted complaint. Verified Support Apr 13, 2018 Federal Bank Customer Care's response Hi Customer (kala.kalaiselvi), We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (7531) in the subject line so that our team can assist you. | |||
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+91 48 4263 0995 [International]
+91 48 4263 0994 [International]
Federal Towers, Head Office, Aluva, Kerala, India - 683101
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We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (9637) in the subject line so that our team can assist you.