[Resolved] Federal Bank — refund not received by amazon after 20 days of the date it was issued. | |
My name is praneet singh sandhu and i have Ordered a product of 956 rs on amazon on 19 March 2020. The item got canceled due to covid19. And amazon refunded the amount (Rs 956) on 30 march 2020 to my card but till date i have not got the refund in my bank account. Refund reference number (#006542). I was informed by amazon to file charge dispute form but federal bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is ([protected]) Was this information helpful? | |
May 22, 2020 Complaint marked as Resolved Federal Bank customer support has been notified about the posted complaint. Verified Support Apr 21, 2020 Federal Bank Customer Care's response Hi Praneet, We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (77201) in the subject line so that our team can assist you. | |
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