[Resolved] Federal Bank — refund related issue | |||
I had ordered a product on amazon. And next day i cancelled due to my personal issues. It shows my refund is processed. Still now i didnt get my refund in my account. When i called them they told that. Money is already refunded and it is stuck in the account. My refund is still pending. So plzz kindly clear that issue. Refund processed date:[protected] Order total: 2096/- Refund reference number:74332749354935292722829 Was this information helpful? | |||
Jan 23, 2020 Complaint marked as Resolved Federal Bank customer support has been notified about the posted complaint. Verified Support Dec 23, 2019 Federal Bank Customer Care's response Hi Akshay, We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (63077) in the subject line so that our team can assist you. | |||
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+91 48 4263 0995 [International]
+91 48 4263 0994 [International]
Federal Towers, Head Office, Aluva, Kerala, India - 683101
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The next transaction was successfully processed but the previous one is still queued. And why is it debited from my account and not credited to the payees account. Please resolve this ASAP.
Regards
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (64526) in the subject line so that our team can assist you.