[Resolved] Federal Bank — transaction failed but money deducted | |||
Oñ marçh 3rd 2019, i tried to book a train ticket in paytm with federal bank debit card online payment, however the ticket booking was unsuccessful due to technical glitch, but the money was deductible from account. It has been a week still the money was never credited to my account, as per paytm, money has been credited to your account, but there was no refund till date, please look into it and do the needful as soon as possible. Was this information helpful? | |||
Apr 12, 2019 Complaint marked as Resolved Federal Bank customer support has been notified about the posted complaint. Verified Support Mar 10, 2019 Federal Bank Customer Care's response Hi Customer (Priyaravind), We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (32686 ) in the subject line so that our team can assist you. | |||
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+91 48 4263 0995 [International]
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Federal Towers, Head Office, Aluva, Kerala, India - 683101
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