[Resolved]  Federal Bank — Transaction timed out

Hello, i transferred money from federal bank account to state Bank of India account through imps with reference number[protected]. I got an error message telling that the transaction has been timed out. It has not been credited to beneficiary account or not refunded...
Please help me in this concern..
Federal bank account holder name - Moin Hussain
Federal bank account - [protected]
Beneficiary account number - [protected]
Beneficiary bank ifsc - SBIN0040779
Waiting for your reply

Best Regards
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Aug 6, 2021
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
May 10, 2021
Federal Bank Customer Care's response
Hi Moin,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (174312) in the subject line so that our team can assist you.
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