[Resolved]  Federal Bank — Very pathetic service....

Address:

400097

I had requested for change my mobile number/Email id [protected] to [protected]// preety.[protected]@yahoo.com to [protected]@gmail.com.
But still not updated in my account. I have been requested service thru online.
flu days after that, i had called on customer care for my verification. Pls celled us on same number for verification. It will be updated On same days, as they said. I did the same process.

After 1 week, I was notice. My mobile no is still not updated. I not able to do any online transaction because of my OTP number went thru on my old mobile number.

I was called again customer care. they give me my account holder branch office contact no for further coordination. I was talk to Ms. Manisha Madam twice for the same. she always give me assurance, will update. After 2 days she was told me, We had forwarded your request to head office.

This is very pathetic service from federal bank. I had never seen this type of any bank service. Now day many of banks gives very quick and very convenient service to customer. I'm very un-happy from federal bank.

My request id: 561981.
Account No: [protected]