[Resolved]  Federal Bank — worst staff behavior at domasandra fdrl0002165

Address:Bangalore, Karnataka, 560067

We have requested atm card and online access for our account and submitted the require documents, after one month many fallow up bank manager told me that due joint account request procedure is different as per the new procedure we have submitted the documents on may 28th but till now no update on this.

Mean while we are transferring money through cheque, here comes the trouble a lot,

There is one lady employee who is doing cheque transfer she is taking 6 to 7 hrs to do her 2 minutes job for me, this is not one time or 2 times always doing the same i have requested many times i have to clear the vendors please complete transfer from your end, but she is replying very rude and behaving like her personal money giving to customers,

Please let us know weather you take any action or you want me to cancel my fedarl account and go with other bank

Thanks
Lakshman
[protected]
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Aug 28, 2018
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2018
Federal Bank Customer Care's response
Hi Lakshman,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern at [protected]@federalbank.co.in with your ticket number (15675) in the subject line so that our team can assist you.
Complaint comments 

Comments

Fednet Internet banking facility not available from 15 Aug 2018

My name Ameer Shuhail vk branch payyoli calicut .Yesterday my friend sent rs 630 throung google tez .money doesnt credit in bank account .pls make fast pay back money within today .
My contact number .[protected].
I am deposit 16000 at CDM machine at Erattupetta Branch.But amount not credited my account

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