Fedex — c/ment fedex no.[protected] to china status not known? not delivered yet

Address:

RISHIKESH, 249201

100 masks sent through fedex booking no.[protected] to china a fortnight back but not delivered confirm status at mail lokesh. [protected]@gmail.com.
Regretted to note nothing is shown / why it is not delivered at china destination as yet? Awaiting quick response?
How delay happened and to whom approach for proper delivery of the c/ment early.
To whom we should approach for proper follow up and information?
Outcome of our shipment to china is important?